FREQUENTLY ASKED QUESTIONS

Where else can I buy your books?

All of my books are available on Amazon, Barnes & Noble, Kobo, Google Play, and Apple Books. My audiobooks are available on Amazon, Audible, Shopify, and many other audiobook retailers. I can't, however, offer the discounts that you can get here in my store on any of the other retail sites.

How do I access my books after making my purchase?

Your ebooks are delivered automatically to the email address you used at checkout. You should get an email from BookFunnel immediately upon purchase. If the email hasn’t arrived in 5 minutes, check your Spam folder.

If you still don't see it, please reach out to the staff at BookFunnel for their expert assistance.

Just go ahead and email them at help@bookfunnel.com if you have any issues and they'll get you reading in no time.

What's the actual eBook reading process like with Bookfunnel?

You'll be able to load your book on most electronic devices. There will be easy-to-follow, step-by-step instructions provided on the download page.

You can also read on your computer using the Chrome or Firefox browser, read in the cloud on your phone, or sideload it onto your device with the help of BookFunnel support.

And how does Bookfunnel work with audiobooks?

BookFunnel has an App specifically for listening to audiobooks.  You can also stream your audiobook with the BookFunnel cloud player, or with DRM-free MP3 downloads. 

You can also listen to the MP3 files on your computer or on any MP3 playing device, or simply stream to your browser.  

How can I access my Bookfunnel library directly?

Log into BookFunnel with the email you used to purchase/download your books, and you will find your library HERE.

Is the Pet Whisperer P.I. series available in audio?

Yes! The audio for this series is produced by the audiobook publisher Tantor, which is why I am unable to sell them here on Shopify.

The first seven books are now available in audio on Audible, iTunes, and other major retailers. Find out more HERE.

Who can I contact if I still need more help?

Go ahead and fill out the contact form below, and we'll be sure to get back to you!

STILL NEED MORE HELP?

Drop your question here, and we'll be sure to get back to you.